Legal

Privacy Policy

Last Updated: 12 Jun 2026

1. Introduction

Welcome to the E Booster application ("Application") operated by Eostre Sdn. Bhd. and its affiliates (individually and collectively, "Eostre," "we", "us", or "our"). We take our obligations under applicable privacy laws seriously and are committed to safeguarding the privacy rights of all individuals who use or access the Application's services (collectively the "Services").

"Users" refers to any person who registers an account or uses the Services in any manner. We recognize the importance of personal data entrusted to us and remain dedicated to managing, protecting and processing such data responsibly and in accordance with the law.

"Personal Data" refers to any information whether accurate or not that identifies an individual or can be used to identify an individual whether on its own or in combination with other information accessible to an organization.

By accessing the Application, registering an account, or using the Services, you acknowledge and agree to the practices and policies described in this Privacy Policy. You consent to our collection, use, disclosure and/or processing of your Personal Data as set out herein.

2. Collection of Personal Data

We may collect Personal Data from you under various circumstances, including but not limited to:

When you register for or use the Application or its Services or when you create an account with us.
When you submit forms, documents or any information relating to our products and Services.
When you communicate with us whether through phone calls (which may be recorded), emails, social media or in person (including communications with our customer service representatives).
When you access or interact with our Application or electronic services including through cookies or similar technologies.
When you grant device permissions e.g. camera, microphone and contacts that allow the Application to collect information.
When you link your E Booster account to external or social media accounts.
When you conduct transactions through our Services.
When you provide feedback, complaints, or other submissions to us.
When you provide Personal Data for any other reason not listed above.

3. Personal Data

The types of Personal Data we may collect include but are not limited to:

Name, date of birth, email address, phone number, and other contact details.
Billing or payment-related information.
Gender and other demographic information.
Device-related information such as device type, operating system and unique device identifiers.
Contact list or network information where access is permitted by you.
Photos, audio, or video materials submitted through the Application.
Government-issued identification or data required for due diligence, identity verification or fraud prevention.
Marketing-related information including your communication and marketing preferences.
Usage and transaction data such as search history, interactions with Application features and other activity logs.
Location information.
Any other Personal Data you provide when signing up for or using our Application or Services.

4. Health Data Access and Processing

If you choose to activate the AI Health Tracker feature or any other similar features available through the Application, Eostre may access certain health and activity data through compatible health data platforms subject to your consent and authorization.

Subject to your consent, the Application may access the following categories of health and activity data including but not limited to steps, distance travelled, active calories burned, sleep sessions, heart rate and/or blood oxygen saturation.

The Application does not write, modify, alter or transmit health data to any health data platform.

Health data collected through the AI Health Tracker feature may be processed solely for the following purposes:

Displaying personal activity, wellness and sleep summaries within the Application.
Providing general lifestyle analytics, trend visualisation and wellness insights.
Generating AI-assisted informational recommendations based on health and activity data authorised by you.
Supporting wellness product recommendations and discovery based on your lifestyle preferences.

Subject to your consent, the health data shall not be used for the following purposes:

Medical diagnosis.
Clinical assessment or analysis.
Therapeutic or treatment decision-making.
Targeted advertising.
Sale, licensing or commercial exploitation of health data.
Data brokerage activities.

You may withdraw your consent to the collection, use and processing of health data at any time by disabling the AI Health Tracker feature or revoking the relevant permissions through your device settings. Such withdrawal shall not affect any processing undertaken prior to the withdrawal of consent.

Eostre does not sell health data, disclose health data to third-party advertisers or use health data for profiling purposes beyond the functionality and services expressly described in this Privacy Policy.

5. Collection of Additional Data

Like many mobile applications, our servers automatically receive certain information from your device when you use the Application. This may include your IP address, browser type, operating system, device identifiers, features accessed and timestamps. This information is used for statistical purposes to help us understand how Users engage with the Application.

The Application may also collect precise location data through technologies such as GPS, Wi-Fi or similar tools to provide location-based Services or relevant content. You may withdraw this permission at any time through your device settings.

6. Cookies

We or our authorized service providers may use cookies or similar technologies to collect information about your use of the Application. Cookies help improve functionality, enhance User experience and enable us or our advertising partners to provide more relevant content. You may disable cookies through your browser or device settings. However, doing so may affect certain features or limit parts of the Application's functionality.

7. Purposes

We may collect, use, disclose, and/or process your Personal Data for one or more of the following purposes:

To review, process, or manage your applications, transactions or interactions with us.
To operate, administer and provide access to the Application and Services.
To complete transactions or fulfill requests relating to specific features or services.
To enforce our terms of service or other applicable agreements.
To conduct identity verification, due diligence and fraud prevention checks.
To provide software updates, maintenance and technical support.
To respond to your enquiries, instructions or requests.
To contact or communicate with you regarding your relationship with us.
To protect the safety, rights, property or welfare of any person.
For any other purpose disclosed to you at the time your consent is obtained.

8. Protection of Personal Data

We use a variety of security measures to safeguard your Personal Data within our systems. Access to Personal Data is restricted to a limited number of authorized employees with specific access rights.

We retain Personal Data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations or for other legitimate business interests. If you stop using the Application, we may still store, use or disclose your Personal Data in accordance with this Privacy Policy and applicable laws.

9. Disclosure of Personal Data to Third Parties

In the course of our business operations, we may need to use, process, disclose or transfer your Personal Data to third parties including parties located outside of Malaysia for the purposes described above. Such third parties may include:

Our subsidiaries, related companies and affiliates.
Other users of the Application where interactions or sharing features are involved.
Contractors, agents and service providers such as IT vendors, payment processors and data storage providers.
Government or regulatory authorities with jurisdiction over Eostre.
Parties involved in corporate transactions, such as mergers, acquisitions, asset sales or financing arrangements involving Eostre or any part of our business.

10. Information Collected by Third Parties

The Application may incorporate third-party analytics services that use cookies to analyze User behavior. Information generated by such cookies, including your IP address may be collected and stored by these third parties.

If you engage with third-party content embedded in the Application, your use of those features is subject to the respective third-party privacy policies.

11. Disclaimer

We do not guarantee the security of Personal Data and/or other information that you provide on third-party sites. We implement various security measures, including secured networks and encryption, to maintain the safety of your personal data that is in our possession or under our control within E Booster. Access is strictly limited to authorized personnel.

To offer you added value, we may include links to, or frame, various third-party websites within the Application. We may also partner with third parties to offer additional services. These linked sites have separate and independent privacy and security policies. Even if a third party is affiliated with Eostre, we have no control over their practices. Data collected by co-brand partners or external websites may not be received by us.

We therefore assume no responsibility or liability for the content, security arrangements (or lack thereof) or activities of these linked sites. You access them entirely at your own risk. However, we welcome any feedback regarding these external links.

12. Withdrawal of Consent, Access and Correction of Personal Data

You may withdraw your consent for the collection, use and/or disclosure or request the deletion of your personal data under our control by sending an email to inquiry@eostre.com.my. We will process such requests according to this Policy and all applicable laws. Please note that withdrawing consent may prevent us from continuing to provide the services to you which may require us to terminate your existing account or contract.

If the Application allows you to share content from third-party services, you may also revoke Eostre's access to your personal data via that service provider's security settings page.

If you have an account with us, you may personally access and/or correct your Personal Data through the Account Settings page on the Application. If you are unable to access your account or do not have one, you may submit a written request to inquiry@eostre.com.my. We require sufficient information to verify your identity and the nature of your request to process it accurately.

We reserve the right to charge a reasonable fee for the handling and processing of requests to access your Personal Data. If a fee is required, we will provide you with a written estimate and we are not required to proceed with your access request until the fee has been agreed upon and paid.

We reserve the right to refuse to correct your personal data as provided under Privacy Laws where an organization is permitted or entitled to refuse correction in stated circumstances.

13. Contact Us

If you have any questions or concerns about our privacy practices, we welcome you to contact us by email at inquiry@eostre.com.my.